Your pack shipmentPackages are generally dispatched within 2 days after receipt of payment and are shipped via express courier with e-mail tracking. We aim to deliver within the time indicated by us at the time of your Order. We always aim to deliver within 5 working days from the date of any Order which we accept in Europe, but we cannot guarantee any firm delivery dates. Shipping fees include handling and packing fees as well as postage costs. (Where requested, customs' fees are not included). Shipment fees vary according to total weight of the shipment. We advise you to group your items in one order. Boxes are amply sized and your items are well-protected.
If for any reason you are not satisfied with an order, the item(s) can be returned for size exchange, store credit or refund within 14 days of the merchandise's delivery date. To request a return authorization number, write by emai. You will receive the authorisation code and the instructions for the return shipment. Return shipment fee is on your charge. Items must be returned with all original tags, packaging and other accessories (dustbags, hangers, garment covers etc.) received with the order.